Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://printandproper.com.au/ (the “Site”).
We are committed to protecting your privacy as a customer and an online visitor to our Site. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
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INFORMATION WE COLLECT FROM YOU
In the course of your visits to our Site, use of our products and services, or when you make a purchase or attempt to make a purchase through the Site, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, shipping address, billing address, geographic location, web browser, time zone, IP address, survey responses, support queries, blog comments and social media handles (together "Personal Data").
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our Site, use of our products and services, or when you make a purchase or attempt to make a purchase through the Site, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, shipping address, billing address, geographic location, web browser, time zone, IP address, survey responses, support queries, blog comments and social media handles (together "Personal Data").
When you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. (together “Device Information").
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
-“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our products and services to you, including:fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, providing you with order confirmations and / or invoices), communicating with you, providing technical support, notifying you of updates and offers, screening orders for potential risk or fraud, measuring customer satisfaction, diagnosing problems, and providing you with a personalised website experience.
Marketing communications: sent monthly if you have requested or subscribed to them. We will send you emails about our Site, free digital downloads, new products and other updates.You can uncheck the box during the checkout process if you do not wish to receive marketing emails from us. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
COOKIES AND PIXELS
Use of cookies allows a Site to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our Site.
Our Site uses cookies to analyse Site traffic, provide social media sharing and liking functionality and help us provide a better Site visitor experience. In addition, cookies and pixels may be used to serve relevant ads to Site visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this Site or other Sites you visit.
Use of cookies allows a Site to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our Site.
Our Site uses cookies to analyse Site traffic, provide social media sharing and liking functionality and help us provide a better Site visitor experience. In addition, cookies and pixels may be used to serve relevant ads to Site visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this Site or other Sites you visit.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption that follow all PCI-DSS requirements and implement additional industry standards. Our Site is hosted on Shopify, who are very serious about security and have invested significant time and money to certify PCI compliance. From annual on-site assessments validating compliance to continuous risk management, Shopify work hard to keep our shopping cart and ecommerce hosting secure.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third party suppliers when it is required by law, for creation and fulfilment of goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
We do not and will not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third party suppliers when it is required by law, for creation and fulfilment of goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, in response to a law enforcement agency request, or other lawful request for information we receive. Also, we may use your Personal Data to protect the rights, property or safety of printandproper.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
This Site may contain links to other websites. These links are meant for your convenience only. Links to third party Sites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our Site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this Site.
This Site may contain links to other websites. These links are meant for your convenience only. Links to third party Sites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our Site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this Site.
SHOPIFY & GOOGLE
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
FONTS
We use Google Fonts such as Open Sans in our body copy. Google fonts are all licensed for commercial use under the SIL Open Font License. You can view the official Google Fonts page here (https://fonts.google.com)
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this Site. Please return periodically to review our privacy policy.
OUR RESPONSIBILITIES UNDER GENERAL DATA PROTECTION REGULATION (GDPR) AND CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a resident of the EU, UK, or CALIFORNIA you have certain rights and protections regarding the processing of your Personal Data. We collect, use and store your Personal Data to enable us to provide you with our goods or services and information about them. We rely on the following lawful means of processing your Personal Data:
– Where it is necessary to fulfil a contract with you. This includes where we collect your Personal Data to enable us to send you our goods or provide you with our services.
– Where you have given us valid consent to use your Personal Data. We will rely on that consent and only use the Personal Data for the specific purpose for which you have given consent. This includes where we email newsletters or send mobile phone notifications.
– We may also process your Personal Data where it is to further our legitimate interests which could include usage statistics, analytics and internal analysis so we can improve our services to you.
YOUR RIGHTS AS A RESIDENT
If you are a resident of the EU, UK, or CALIFORNIA you have various rights including the:
– Right to be informed;
– Right of access;
– Right to rectification;
– Right to object;
– Right to restriction of processing;
– Right to erasure or to be forgotten;
– Right to data portability;
– Right to non-discrimination; and
– Right not to be subject to automated processing.
If you want to access your Personal Data or ask for the information to be viewed or corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your Personal Data. If you would like to limit or request deletion of your Personal Data or exercise any other rights you can do so by contacting us.
WITHDRAWING YOUR CONSENT
You can withdraw your consent to our collection or processing of your Personal Data. You can do so by contacting us, or by opting out of email newsletter communications by following the instructions in those emails. If you withdraw your consent to the use of your Personal Data, you may not have access to our services and we might not be able to provide you with our services. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent. For example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.
OUR COMPLIANCE
We comply with the protection directives set out by the GDPR and CCPA regarding the collection, use and retention of Personal Data. All Personal Data stored on our platform is treated as confidential. It is stored securely and is only accessed by authorized personnel. Our collection is limited in relation to what is necessary, for the purpose for which the Personal Data is processed, and kept only for so long as is necessary for the purpose for which the Personal Data was collected. We implement and maintain appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing or use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of Personal Data and we have adequate cyber security measures in place.
YOUR ACKNOWLEDGEMENT (GDPR & CCPA Residents)
By providing us with your Personal Data, you consent to us disclosing it to third parties who reside outside the EU, UK and USA. If you feel that your data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have a right to lodge a complaint with us or the Australian Privacy Commissioner.
CONTACT
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@printandproper.com.au
– Right not to be subject to automated processing.
If you want to access your Personal Data or ask for the information to be viewed or corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your Personal Data. If you would like to limit or request deletion of your Personal Data or exercise any other rights you can do so by contacting us.
WITHDRAWING YOUR CONSENT
You can withdraw your consent to our collection or processing of your Personal Data. You can do so by contacting us, or by opting out of email newsletter communications by following the instructions in those emails. If you withdraw your consent to the use of your Personal Data, you may not have access to our services and we might not be able to provide you with our services. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent. For example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.
OUR COMPLIANCE
We comply with the protection directives set out by the GDPR and CCPA regarding the collection, use and retention of Personal Data. All Personal Data stored on our platform is treated as confidential. It is stored securely and is only accessed by authorized personnel. Our collection is limited in relation to what is necessary, for the purpose for which the Personal Data is processed, and kept only for so long as is necessary for the purpose for which the Personal Data was collected. We implement and maintain appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing or use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of Personal Data and we have adequate cyber security measures in place.
YOUR ACKNOWLEDGEMENT (GDPR & CCPA Residents)
By providing us with your Personal Data, you consent to us disclosing it to third parties who reside outside the EU, UK and USA. If you feel that your data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have a right to lodge a complaint with us or the Australian Privacy Commissioner.
CONTACT
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@printandproper.com.au
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